Factors in the courier gridlock

Demand for courier services has indeed soared due to the lockdown, overwhelming the companies in the sector, but the delivery delays have deeper causes and cannot be explained by seasonal factors or last month's Black Friday sales, according to sources in the industry.

These sources know the sector in depth and are fully aware of the situation in the rest of Europe, and identify four main causes for the problems facing both those sending packages and the recipients of online orders.

The primary reason for the courier gridlock in Greece (with a few exceptions) is that local companies have not made any serious investments in the necessary infrastructure - mainly the distribution centers where parcels are sent for delivery. The investments that have been planned, such as auto sort systems to accelerate package handling, are still in the implementation stage and cannot...