Commission for Consumer Protection

Recent inspections of nightclubs and tourist venues in Bulgaria have uncovered significant violations, including the absence of categorization, menus displaying available products, card payment terminals, and inaccurate information regarding the volumes of alcoholic beverages served.

Retailers in Bulgaria are gearing up for the introduction of the euro, with double price labeling in BGN and EUR expected in stores starting March, NOVA NEWS reports.

Retail chains in Bulgaria are actively preparing for the transition from the Bulgarian leva to the euro. Nikolay Valkanov, the executive director of the Association for Modern Trade, stated on Nova TV that ongoing discussions with relevant departments are focused on coordinating activities associated with the euro's introduction.

A complete ban on the sale and distribution of energy powder, known as "energy sniff," has been introduced in Bulgaria. The decision followed an urgent meeting between the Acting Minister of Health, Dr. Galya Kondeva, and the Chairwoman of the Commission for Consumer Protection, Maria Filipova, as announced by the Ministry of Health.

According to Dimitar Radev, the Governor of the Bulgarian National Bank (BNB), Bulgaria will not meet all the requirements for joining the Eurozone by the time the convergence report is released in June. Radev made this announcement during a conference organized by the Association of Honorary Consuls, which focused on Bulgaria's Eurozone accession.

Mobile users will now have the right to cancel their contracts with mobile operators without incurring any penalties if inflation indexation is announced.

After the outbreak of the pandemic, very serious attention was paid to groups of goods for personal protection, Dimitar Margaritov, Chairman of the Commission for Consumer Protection, told BNR. He gave as an example combustion alcohol that has been advertized as a disinfectant or offering hypnosis with a psychological effect that would protect from coronavirus.

The Commission for Consumer Protection  published tips on what to do if an ATM swallows our card. This may happen due to software, technical, and other issues with the device.

Here are some helpful consumer tips provided by Commission for Consumer Protection experts:

 · Failed to withdraw money from ATM? What to do?

There are currently 23 billion smart devices in the world and their number is expected to triple by 2025, said Dimitar Margaritov, chairman of the Commission for Consumer Protection, on the TV channel "Europe", referring to data from a survey of Consumer International, which brings together over 200 non-governmental organizations in the field from all over the world.

Sofia. The complaints against online merchants increased by about 20% in the nine months this year, compared to the same period last year, Commission for Consumer Protection (CCP) Chair Dimitar Margaritov told TV+, quoted by CCP's press office. The increase in complaints is directly related to continuing e-commerce growth, according to the regulator.