Receipt

Retail multinational H&M attributes the non-transmission of hundreds of thousands of receipts to the relevant electronic platform of the tax administration to a technical problem.

Customers in the country are reminded by the Bulgarian National Revenue Agency (NRA) that they have the right to withhold payment from a merchant/trader until they receive a receipt. This measure, aimed at preventing traders from concealing their turnover, has been in effect since the beginning of the year following an amendment to the VAT Act.

The 300,000 citizens who have downloaded the appodixi application, which verifies the veracity of company receipts, are demonstrating their active participation in supporting the tax control system.

Bulgaria is ushering in a new era of digitalization in its retail sector as merchants will soon have the option to issue electronic receipts for goods or services sold. This initiative, outlined in a draft of changes to the regulation of the Ministry of Finance on cash registers, aims to streamline transactions and enhance transparency in financial reporting.

Residents of Western Bulgaria serviced by the electricity distribution company "Electrohold" now have a hassle-free way to settle their electricity bills online. The company has announced the launch of a virtual point-of-sale (POS) terminal on its website, allowing customers to make payments without the need for registration.

The Finance Ministry and the tax administration (AADE) are focusing on the extension of the deadline for the interconnection of cash registers with card terminals (POS), with the aim that upon full operation of the new process of issuing receipts - for payment by cards - everything will work perfectly without technical problems.

There is strong dissatisfaction in the Finance Ministry about the speed with which IT companies - even multinational giants - are upgrading their software, so that it will be possible by February 29 to interface 400,000 cash registers with an equal number of POS.

According to ministry officials, there are suspicions that some companies are deliberately delaying the interconnection.

Digital customer lists are becoming mandatory from the new year for food service companies, camping sites, tourism businesses, private schools, clinics and treatment centers, diagnostic centers, doctors, lawyers etc.

Bulgarian MPs have greenlit a significant shift in consumer rights, deciding that individuals won't be obliged to pay for goods or services if they haven't received a proper receipt. This groundbreaking decision alters the landscape for customers who previously had little recourse if they didn't receive a receipt.

The Independent Public Revenue Authority (AADE) will expand its partnership with digital services platforms after the encouraging results from its current collaborations.

A bill, now at its draft stage, will make such collaborations mandatory, with recalcitrant platforms fined up to €500,000 and suspended from trading in Greece.