Kidnappings during the 2023 Israel–Hamas war

He ruled out any general cease-fire without the release of all the hostages

Namely, the video was made by Hamas and it shows two old women sitting while next to them are members of Hamas, armed to the teeth, with their faces completely masked.
Hamas fighters talk to them calmly, most likely assuring them that everything will be fine. They gave them something to eat and drink, talking to them along the way, as if they were sitting at a tea party.